Ozkour vs Intercom
Beyond chat — AI that sees your user's screen
At a Glance
- AI-Powered Guidance
- Screen Awareness
- One-Line Install
- From 39/mo
Transparent pricing, cancel anytime
Intercom is a customer messaging platform with the Fin AI chatbot. While powerful for support conversations, it's fundamentally a text-based chat tool — it can't see what's on the user's screen or interact with your UI.
Pricing Comparison: Starts at $39/seat/month, AI features cost extra ($0.99/resolution)
Feature Comparison
Why Choose Ozkour
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Sees the actual page — highlights exactly which button to click
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Step-by-step visual guidance, not just text conversations
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Flat monthly pricing — no per-seat or per-resolution charges
What Intercom Does Well
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Comprehensive customer messaging platform
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Fin AI chatbot is good at answering knowledge base questions
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Strong CRM and customer data capabilities
Where Intercom Falls Short
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Text-only — cannot see the user's screen or highlight elements
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Per-seat pricing gets expensive quickly for growing teams
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AI resolutions charged separately at $0.99 each
Pricing Comparison
Transparent pricing, cancel anytime
Starts at $39/seat/month, AI features cost extra ($0.99/resolution)
The Verdict
Intercom is an excellent messaging platform, but when a user asks 'How do I export my data?', a chat response can't compare to an AI that literally highlights the Export button on their screen. Ozkour isn't a replacement for Intercom's CRM — it's the visual guidance layer that chat can't provide.
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