Frequently Asked Questions

Ozkour is an AI-powered in-app guidance tool. It embeds a chat widget in your application that understands both your documentation AND what's currently on your user's screen. When users ask questions, the AI provides step-by-step guidance and can highlight specific UI elements they need to interact with.

When a user asks a question, the Ozkour widget captures a simplified snapshot of the current page structure. This includes interactive elements like buttons, links, and form fields. The AI uses this context along with your documentation to provide precise, actionable guidance that references elements the user can actually see and click.

Integration is simple—just add a single script tag to your HTML. Copy the snippet from your project dashboard, paste it before the closing </body> tag, and you're done. The widget will appear automatically in the bottom-right corner of your app.

You can upload plain text, Markdown files, or paste content directly. This includes help articles, user guides, feature documentation, FAQs, and any other content that helps users understand your product. The AI uses this knowledge base to provide accurate, contextual answers.

Sessions are conversation logs between users and the Ozkour assistant. Each session records the questions asked, the AI's responses, and the page context at each step. You can review these in your dashboard to understand what users struggle with, identify documentation gaps, and improve your product's usability.

Yes. The page snapshots capture only structural information about interactive elements—no sensitive user data, form values, or personal information is transmitted. All communication happens over HTTPS, and your documentation is stored securely. We never share your data with third parties.

The widget is designed with a modern, neutral aesthetic that works well with most applications. Future releases will include theming options to match your brand colors and styling preferences.

When the AI refers to a specific button, link, or UI element, Ozkour can automatically highlight that element on the page with a pulsing visual indicator. This makes it crystal clear exactly what the user should click next, eliminating confusion and reducing support tickets.